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Terms and Conditions

Last updated: January 18, 2026

Please read these Terms and Conditions carefully before using our website and making a purchase from Pierside Studios.

Agreement to Terms

By accessing or using our website, you agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, you may not access the website or make purchases from us.

Use of Website

You agree to use our website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the website. Prohibited behavior includes:

  • Harassing or causing distress or inconvenience to any person
  • Transmitting obscene or offensive content
  • Disrupting the normal flow of dialogue within our website
  • Attempting to gain unauthorized access to our website or related systems

Products and Pricing

We strive to provide accurate product descriptions and pricing information. However, we reserve the right to:

  • Correct any errors, inaccuracies, or omissions
  • Change or update information at any time without prior notice
  • Refuse or cancel any orders for products listed at an incorrect price
  • Limit the quantity of items purchased per person, per household, or per order

Orders and Payment

When you place an order through our website, you:

  • Agree to provide accurate, current, and complete purchase and account information
  • Agree to promptly update your account and other information to maintain accuracy
  • Represent that you have the legal right to use any payment method you provide
  • Authorize us to charge your payment method for the total amount of your order

All payments are processed securely through Stripe. We do not store your full credit card information on our servers.

Shipping and Delivery

We will make every effort to deliver your order within the estimated timeframe. However, delivery times are estimates only and cannot be guaranteed. We are not liable for any delays in delivery due to circumstances beyond our control, including but not limited to weather conditions, carrier delays, or incorrect shipping addresses provided by you.

Returns and Refunds

We want you to be satisfied with your purchase. If you are not completely satisfied, you may return items in accordance with our return policy:

  • Items must be returned within 30 days of delivery
  • Items must be in their original condition, unused, and in original packaging
  • You are responsible for return shipping costs unless the item is defective or we made an error
  • Refunds will be processed to the original payment method within 5-10 business days of receiving the returned item

To initiate a return, please contact us at info@piersidestudios.com with your order number and reason for return.

Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of Pierside Studios or its content suppliers and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, create derivative works of, publicly display, or otherwise exploit any content without our express written permission.

User Accounts

When you create an account with us, you must provide accurate, complete, and current information. You are responsible for safeguarding your account password and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

Limitation of Liability

To the fullest extent permitted by law, Pierside Studios shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of our website or products.

Indemnification

You agree to indemnify, defend, and hold harmless Pierside Studios and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with your access to or use of our website or your violation of these Terms and Conditions.

Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which Pierside Studios operates, without regard to its conflict of law provisions.

Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. We will notify you of any changes by posting the new Terms and Conditions on this page and updating the "Last updated" date. Your continued use of the website after any changes constitutes acceptance of the new Terms and Conditions.

Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

Email: info@piersidestudios.com