Privacy Policy
Last updated: January 17, 2026
At Pierside Studios, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases from us.
Information We Collect
We collect information that you provide directly to us when you:
- Create an account or make a purchase
- Subscribe to our newsletter or marketing communications
- Contact us via email or through our contact form
- Participate in surveys or promotions
This information may include your name, email address, shipping address, billing address, payment information, and any other information you choose to provide.
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Send you order confirmations and shipping updates
- Respond to your inquiries and provide customer support
- Send you marketing communications (with your consent)
- Improve our website and services
- Detect and prevent fraud or abuse
- Comply with legal obligations
Payment Processing
We use Stripe to process payments. When you make a purchase, your payment information is securely transmitted to Stripe and is subject to Stripe's privacy policy. We do not store your full credit card information on our servers.
Data Storage
Your information is stored securely using Supabase, which provides enterprise-grade security and compliance. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
Third-Party Services
We may use third-party services to help us operate our website and administer activities on our behalf, such as sending out newsletters or surveys. These third parties have access to your information only to perform these tasks and are obligated not to disclose or use it for any other purpose.
Your Rights
You have the right to:
- Access and receive a copy of your personal information
- Rectify inaccurate or incomplete information
- Request deletion of your personal information
- Object to processing of your personal information
- Request restriction of processing your personal information
- Request transfer of your personal information
- Withdraw consent at any time
Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: info@piersidestudios.com